Social Proof

This widget displays either a grid of 4 images or a single image. The single image is typically used on PDPs and the grid is used on non-PDPs. It supports a number of different image grid layouts and an optional Query Input Button.

Analytics Event Triggers

Widget Rendered

This trigger occurs when the widget is rendered on the screen. It will still trigger if the widget is covered up by other content or is hidden through the use of opacity or other visual tricks.

V2

Event: [Spiffy] Chat Component Visible

Property	Value
chat_component_visible.chat_component	embedded_widget

V3

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Widget Suggestion Clicked

This trigger occurs when the user clicks on one of the suggestion buttons triggering its interaction. Clicking anywhere outside of the suggestion buttons does nothing.

V2

Two events fire on suggestion click.

Event 1: [Spiffy] Chat User Message Input

Property	Value
chat_user_message_input.message_id	<message_id>
chat_user_message_input.message_role	user
chat_user_message_input.message_type	query_typed
chat_user_message_input.message_metadata	{ "content": <suggestion_text>, "created_at": <current_time>, "user_typed": false }

Event 2: [Spiffy] Chat Component Expanded

Property	Value
chat_component_expanded.message_metadata	{ "trigger_location": "chat_preview" }

V3

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Widget Query Input Button Clicked

This trigger occurs when the user clicks the fake Query Input Button. Clicking anywhere outside of the suggestion buttons does nothing.

V2

Event: [Spiffy] Chat Component Expanded

Property	Value
chat_component_expanded.message_metadata	{ "trigger_location": "chat_preview" }

V3

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Widget Hovered

This trigger occurs when the user hovers anywhere over the widget. It does not currently emit any analytics events.

V2

None — not currently tracked.

V3