Post Interaction Embedded Widget
This widget replaces both Social Proof and Chat Preview after the user has interacted with the model. It displays the block of text from the model response and displays the model generated suggestions.
Analytics Event Triggers
Widget Rendered
This trigger occurs when the widget is rendered on the screen. It will still trigger if the widget is covered up by other content or is hidden through the use of opacity or other visual tricks.
Event: [Spiffy] Chat Component Visible
chat_component_visible.chat_component
embedded_widget
These events are part of the V3 Envive event schema.
Event: [Envive] Widget Rendered
context.page_type
<page_type>
context.page_id
<page_id>
trigger.interaction_id
<interaction_id>
trigger.widget
post_interaction_embedded
Widget Clicked
This trigger occurs when the user clicks on any of the rendered text or the User Query Button to open the floating chat.
Event: [Spiffy] Chat Component Expanded
chat_component_expanded.message_metadata
{ "trigger_location": "chat_preview" }
These events are part of the V3 Envive event schema.
Two events fire on widget click.
Event 1: [Envive] Widget Interaction
context.page_type
<page_type>
context.page_id
<page_id>
trigger.widget
post_interaction_embedded
trigger.interaction_id
<interaction_id>
trigger.widget_interaction
query_input_clicked
Event 2: [Envive] Widget Rendered (for the floating_chat that appears)
context.page_type
<page_type>
context.page_id
<page_id>
trigger.interaction_id
<interaction_id>
trigger.widget
floating_chat
Widget Suggestion Clicked
This trigger event fires when someone clicks one of the suggestions rendered within the widget.
Two events fire on suggestion click.
Event 1: [Spiffy] Chat Suggestion Clicked
chat_suggestion_clicked.message_id
<message_id>
chat_suggestion_clicked.message_role
user
chat_suggestion_clicked.message_type
suggestion_clicked
chat_suggestion_clicked.message_metadata
{ "content": <suggestion_text>, "created_at": <current_time>, "category": "no_context", "is_answer": false, "display_location": "chat_preview" }
Event 2: [Spiffy] Chat Component Expanded
chat_component_expanded.message_metadata
{ "trigger_location": "chat_preview" }
These events are part of the V3 Envive event schema.
Three events fire on suggestion click.
Event 1: [Envive] Widget Interaction
context.page_type
<page_type>
context.page_id
<page_id>
trigger.interaction_id
<interaction_id>
trigger.widget
post_interaction_embedded
trigger.widget_interaction
suggestion_clicked
trigger.widget_interaction_data
{ suggestion_id: <suggestion_id> }
Event 2: [Envive] Chat Request
context.page_type
<page_type>
context.page_id
<page_id>
trigger.widget
post_interaction_embedded
trigger.interaction_id
<interaction_id>
chat.request_text
<request_text>
chat.suggestion_id
<suggestion_id>
chat.user_typed
false
Event 3: [Envive] Widget Rendered (for the floating_chat that appears)
context.page_type
<page_type>
context.page_id
<page_id>
trigger.interaction_id
<interaction_id>
trigger.widget
floating_chat
Widget Hovered
This trigger occurs when the user hovers over the widget. It is not currently emitting any analytics events.
None — not currently tracked.
These events are part of the V3 Envive event schema.
Event: [Envive] Widget Interaction
context.page_type
<page_type>
context.page_id
<page_id>
trigger.widget
post_interaction_embedded
trigger.widget_interaction
widget_hovered
Widget Text Link Clicked
This trigger event is fired when someone clicks on a text link within the response text. It is not currently emitting any analytics events.
None — not currently tracked.
These events are part of the V3 Envive event schema.
Event: [Envive] Widget Interaction
context.page_type
<page_type>
context.page_id
<page_id>
trigger.widget
post_interaction_embedded
trigger.widget_interaction
text_link_clicked
trigger.widget_interaction_data
{ url: <link_url> }
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