Deploying Frontend Widgets

Envive's frontend widgets provide entry points to the Sales Agent chat. Each widget is uniquely designed and includes tailored prompts that your customers can click to get answers to their questions based on the page they are visiting.

There are 2 steps to getting the widgets to appear on your site's pages,

1. Widget Placement: add "empty divs" to identify the mounting points for the various widgets

2. Injecting Frontend Script - place a script that loads the Envive code, e.g typically in the head section of the theme for Shopify Customers

The most common approach is to do this work directly to the live theme or website code as it makes testing much easier for all concerned. If your development process requires the changes to be made in unpublished themes for testing, please coordinate with your CSM as we will need preview links to make sure the widgets are appearing in the right places.